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AML policy

Cryptlink is committed to maintaining the highest standards of Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) compliance. This policy sets out our approach to preventing, detecting, and reporting any activities that may facilitate money laundering, terrorist financing, or other financial crimes. It applies to all our users, customers, partners, and employees across all jurisdictions where we operate.

Regulatory Compliance

We operate fully in compliance with applicable international AML and CTF laws and regulations. Our team continuously monitors regulatory developments to ensure that our policies and procedures remain current and effective.

Customer Due Diligence (CDD) and Know Your Customer (KYC)

Before providing access to our services, we conduct thorough Customer Due Diligence (CDD) and Know Your Customer (KYC) procedures by verifying the identity of all customers using government-issued documents. We assess the risk profile of each customer based on their activities and geographic location, and we monitor transactions to detect any suspicious or unusual behavior. In cases involving high-risk customers or jurisdictions, we apply enhanced due diligence measures. We securely retain records of all identification documents and transaction histories in line with legal requirements.

Transaction Monitoring

Cryptlink uses both automated systems and manual reviews to monitor transactions in real time. We pay special attention to unusual transaction volumes or patterns that do not match a customer’s profile, transfers involving high-risk jurisdictions or entities, attempts to structure transactions to avoid reporting thresholds, and the use of anonymous or proxy accounts. Any activity that raises suspicion is promptly investigated and, where necessary, reported to the appropriate authorities.

Reporting Obligations

When we identify or suspect money laundering or terrorist financing, we report the suspicion without delay to the relevant Financial Intelligence Unit (FIU). We fully cooperate with law enforcement and regulatory agencies while maintaining the confidentiality of all reports and customer information as required by law.

Employee Training and Awareness

All employees at Cryptlink receive regular AML training tailored to their specific roles. This training covers how to identify and report suspicious activities, understand applicable legal and regulatory requirements, and effectively use our internal AML tools and procedures. We foster a culture of compliance where every team member plays an active role in supporting our AML efforts.

Record Keeping

We maintain comprehensive and secure records of customer identification and verification documents, transaction histories, monitoring reports, AML risk assessments, internal investigations, and communications with regulators and law enforcement. These records are retained for a minimum period as mandated by applicable laws, typically not less than five years.

Risk-Based Approach

Cryptlink adopts a risk-based approach to AML by focusing resources and controls on areas with the highest risk of money laundering or terrorist financing. This includes regularly assessing risks related to our products, services, customers, and geographies, and tailoring controls and monitoring efforts to address higher-risk scenarios accordingly.

Third-Party Due Diligence

We perform due diligence on all third parties, including partners, service providers, and vendors, to ensure that they comply with applicable AML regulations and standards. This helps us maintain the integrity of our platform and services.

Policy Review and Updates

Our AML Policy is reviewed at least once a year or whenever there are significant regulatory changes. All updates are approved by senior management and promptly communicated to all relevant stakeholders to ensure ongoing compliance and awareness.

Contact and Reporting

For any concerns related to AML compliance, to report suspicious activities, or for any compliance inquiries, please contact our Compliance Officer via email at compliance@cryptlink.io.